Cancellation Policy
Cancellation by Stallholders of a confirmed booking: No refunds are offered if you are no longer able to trade on the day. However if we are completely booked and we are able to sell your space, to traders on the waiting list, you will be refunded. Yet bare in mind even though we have a waiting list does not mean traders are available to trade, as they may have found another event to trade at, or no longer wish to trade with us.
All cancellations must be made in writing via email to info@mypopupevents.co.uk
Force Majeure
If the event goes ahead and traders decide to cancel due to rain or snow, yet cancelled due to “Acts of God” ie extreme weather conditions, fire, floods etc, or acts of terrorism, riots, pandemic, strikes etc – or changes in the UK Government’s Covid guidelines or restrictions – refunds will not be possible, but traders will be offered an alternative date or venue of their choice. As organisers we too are unable to receive a refund as a result of hiring venues, we would have also spent money on flyers, posters and advertising as well as admin duties.
Cancellation by My Pop Up Events
If My Pop Up Events or any of our venues are forced to cancel a pop up due to circumstances beyond their control, or due to changes in the UK Government’s Covid guidelines or restrictions, refunds will not be possible, but traders will be offered an alternative dates or venue of their choice. Under such circumstances neither Pop Up Events nor their venues shall be liable to the stallholder for any loss which the stallholder incurs as a result of the cancellation, suspension or postponement of the event.
